For the best embroidery results, please submit high-quality, clear artworks, pictures, and image files. This ensures your designs come out crisp, detailed, and vibrant, showcasing your brand or message beautifully.

We use a meticulous logo digitizing method and offer a wide array of thread colors to ensure your logo's shades are accurately represented. Your satisfa ction is our top priority.

We'll review submitted artwork, images and provide feedback via phone or e-mail.

We offer a wide range of hat styles including baseball caps, snapbacks, trucker hats, and more. Each hat type can be customized with your unique embroidered logo.

There is no minimum order quantity. You can order as few or as many custom embroidered caps as you need.

Yes, we offer samples so you can see a physical example before committing to a larger order. Contact our customer service for details.

Delivery times vary by location. Domestic orders arrive in 5-7 business days. You'll receive detailed delivery information in your confirmation email. We ensure your order reaches you as quickly as possible!

No. Currently, we only provide shipping services within the USA. However, we appreciate your interest and hope to expand our services internationally in the future.

We will provide you with a tracking number once your order is dispatched. This tracking number allows you to monitor the status and location of your package in real-time, ensuring you stay updated on its delivery progress.


We want you to be completely satisfied with your purchase! Our 30-day return policy allows you to request a return within 30 days of receiving your item. To be eligible, your item should be in its original condition with the receipt or proof of purchase. To start a return, simply contact us at sales@chokolids.com. Once your return is approved, we'll provide a return shipping label and detailed instructions on how to send your package. Please note that items sent back without prior approval cannot be accepted. We're here to make the return process smooth and hassle-free!

Machine wash your embroidered hat on a cold setting to prevent fading and shrinking. Do not use bleach, as it can damage the fabric and embroidery threads.

Store your hat in a cool, dry place, preferably on a hat stand or in a box, to maintain its shape and protect the embroidery. Avoid stacking or placing heavy objects on it to prevent crushing and distortion.